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We know how important your privacy is and we (Reward Gateway (UK) Ltd) will do everything we can to protect your personal information. Our business model is simple - we are paid by your employer and we do not make money by trading in your personal information. If you do have any concerns though, please call our Helpdesk.

Your employer Access To Data

Because your employer pays us to operate RG Staff Benefits for you, they’ll want to know how the site is performing. We’ll need to let them know which benefits you’ve signed up to and give them the information they need to be able to provide that benefit for you. But we won’t share any of your shopping habits. How much you’ve spent, where you shop, and how much you’ve saved is confidential.

Sharing Information

We sometimes need to share some of your details with a third party (e.g. arranging a product to be sent to you). But we never give or sell that data to anyone else. We remain the owner and controller of it at all times

We always follow the requirements of the Data Protection Act 1998, so if we have evidence or reason to suspect that purchases on your account could be fraudulent then we may be required to share your information as part of a legal or official investigation. As long as you’re using this website within our Terms & Conditions, and not breaking the law, you don’t need to worry about this!

Information We Collect

To validate that you are eligible for access to this service we’ll need to collect and store some personal information about you, such as your name, company identifier, email address, postal address, contact telephone number, gender and date of birth.

We won’t share your personal preferences with anyone, but we will track clicks, retailer visits and offer views, so we can improve your experience on the site. Please read our Cookie Policy for more information.

We never store your debit or credit card details as they are sent directly to our payment processor. For the purpose of withdrawals to you bank account, we will store your bank details until the withdrawal is processed, after which all the details will be destroyed.

To ensure we provide you with a secure environment we will store your IP address. Although an IP address can identify a specific device on the internet, it cannot identify you, so please don’t worry.


To use some of our discounts, you will end up on another website and their privacy policy or security precautions will be different from ours, so please check you’re comfortable with their own policies and precautions before you do anything.

Reward Gateway (UK) Ltd Registered in England and Wales (No. 05696250) at 265 Tottenham Court Road, London, W1T 7RQ. Registered under the Data Protection Act (No. Z964960X).

Version 5.0 Updated November 2014